Help Centre

Start working with Starnity that can provide everything you need to generate awareness, drive traffic, connect.

Service Questions

In today's era, the significance of positive reviews cannot be overstated.
Consider this: when deciding between a doctor with a 3-star rating on Google Maps and one with a 4.5-star rating, or choosing between a car mechanic with just 2 positive reviews and another with a whopping 50, which option would you prefer?
Numerous positive reviews also contribute to improved rankings in search results.

Our verified reviewers will incorporate your business's specialty, location, offerings, and other noteworthy aspects into their reviews.

Our reviewer profiles will vary, with some using personal information while others opt for usernames and pseudonyms.
We place significant emphasis on ensuring that the reviewers align with the appropriate target audience, taking into consideration factors such as age and gender.
For instance, a nail studio would predominantly receive reviews from women or men commending the excellent nail services provided to their wives or girlfriends.

Typically, most of the reviews will be highly positive, featuring 5-star ratings. If you'd like to include some variations, like a few 3 and 4-star ratings, please inform us by adding it to the notes at checkout.

As a general guideline, we aim to generate approximately one review every 2 or 3 days.
The packages usually contain information regarding how long it will approximately take.
Establishing a credible review history is a gradual process, and our goal is to ensure a natural progression.

Although it is within the realm of possibility, we have a high level of confidence and offer a 99% uptime guarantee for our reviews. We do not engage in review spamming.
Our reviewers are verified users with extensive experience in providing authentic reviews.

General Questions

We adhere to the EU's GDPR regulations, ensuring that your order and company are treated with the utmost privacy and data protection.

Our company is VAT-registered, and the VAT is included in the invoice.
If your company is also VAT-registered, you can enter your VAT identification number during checkout to claim deductions on the invoice.

We boast years of experience in marketing, advertising, sales, and business operations. Additionally, we are a registered company in the EU and uphold sound business principles.

Payment Questions

Currently, we accept credit card and PayPal payments, and we can also manually process bank transfers. In the future, we plan to incorporate cryptocurrency as an additional payment option.

Our service is billed and requires payment in advance.

Generally, we do not offer refunds. When you place an order, our process begins immediately, involving the analysis of your business, content creation, and the formulation of a review generation plan. This means that once the service is initiated, it is already in progress and cannot be refunded.
However, it's important to note that if we fail to deliver the reviews, an extremely rare occurrence, we will make an exception and provide a full refund.

Support Questions

You can reach us through email, and our team will provide a response within 24 hours.

Feel free to reach out to us with your questions, and we will respond within 24 hours.

In most instances, we can offer a customized service.

Please reach out to us before making a purchase. While we can work with most websites and languages, some may necessitate more intensive efforts.
Get In Touch

We are always ready to help and answer your questions. Feel free to contact us, we would love to hear from you!